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UpWord to speak at the PMA 2010 Annual Conference Feb. 20th in Anaheim CA, for more info: www.pmai.org/pma2010.
 
UpWord's November SEO Training Workshop a huge success- keep posted for 2010 dates!
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Google Buzz and Social SEO

 

On February 9, 2010 Google announced their new product “Google Buzz”. Google Buzz is basically an integration of Facebook and Twitter type social media applications into your Gmail email account. Not only does this represent similar/competing features to Facebook and Twitter, but Google’s launch of Buzz is also indicative of a ‘potential’ shift in its search engine ranking algorithm.

 

Rand Fishkin of SEOMOZ posted an interesting video blog about Google Buzz and how Search may be changing. The following are some highlights and commentary based off his talk. In the past search algorithms were highly focused on keywords appearing in Title, Meta tags, and page copy (and still do). Then search engine algorithms factored in external link popularity and specifically keywords associated with those links (and still do). And finally Google has evaluated how fresh pages and links are (and still do). Now as more and more people use the internet for social networking Google is finding ways to factor in social media criteria when determining search rankings.

 

 

As Rand Fishkin describes, this represents a potential evolution from the “Link Graph” to the “Social Graph”. He also speaks of how it is debatable if the social graph will become more important than the link graph when determining organic search rankings.

 

Our expectation is that for most “product” or “service” based web sites on-site keyword focus and link popularity will continue to be the primary ranking influence, with social graph playing a much smaller role. For more social web sites such as “entertainment”, “news”, “blogs” etc. the Social Graph could play a much larger role in determining search rankings.

 

Where Link Popularity helped determine the best search results based on the entire web community’s preferences, new social algorithms will consider what sites your specific friends prefer. Google has been personalizing search results based on geography, click behavior, search behavior, etc. for years (both when logged into Google and without), you may just not have realized it. Now it may become more obvious as Google factors in your Google Buzz network’s activity.

 

So what do we need to know about Google Buzz and Social Graph influence on organic rankings and therefore our Search Engine Optimization strategies?

 

Personalized Results based on Conversation:

Even the Google Caffeine update was rumored to factor in social media ‘conversations’, meaning web sites and topics that were even talked about, regardless of linked to, may get some boost in rankings. Google Buzz takes this one step further. Google can now track, via your Gmail account, what you are talking about and your friends are talking about, and sharing. If everyone in your group is talking about Apolo Ohno’s speed skating event last night, then is it far reached to think that if you searched for “olympics” on Google you may see more results on speed skating than blobsledding? If you are logged in to Google this almost seems a no-brainer. But what if you are not logged in to Google? Let’s say not only your friends, but millions of Gmail users are discussing and sharing stories, pictures, and links of Apolo Ohno, this could still influence the results Google shows you. So how do you use this to your SEO advantage?

 

Yes you could talk about your web site and maybe your friends will see your site show up more often in the results, but those people probably know about you already. You could also create a huge spam network and spam them with comments and links to your web site. But as always we are always looking out for ethical ways to use new web features for long-term SEO benefit. As with traditional “link bait” you now need to think of “conversation bait”- what can you do to get people talking about your company or web site. And how do you get the conversation started. As with building links you must get your voice out there- utilize as many channels as possible, Facebook, Twitter, Press Release/News, Active Blogging, Promote Events/coupons/specials/new products, Conduct Surveys...etc. Also don’t forget your standard sharing tools like ShareThis, Digg, etc. and the all important ‘email this page to a friend’. It can’t be long before we see a Google Buzz chiclet (does anyone use that term any more?) button. If/when this occurs it will be essential to add this button to all your shareable web pages, especially blog and article pages!

 

Google Buzz Material Appearing in Google Search Results:

When searching for people or companies by name you will often see Facebook and other profile pages. For timely searches you will also see Twitter results updating in real time right in the organic search results. All the search engines are on a quest to deliver real-time search results. Google Buzz lets you comment on people’s status, emails, photos, and any other information they post. It may not be long before you see your friend’s comments on web sites appear attached to their listing on the search engine result page. This could be very powerful. Say you search for a restaurant on Google and you see not only the restaurant listing but your friend’s comments that the food was excellent, or the opposite.

 

It would seem the natural progression would be to show Google Buzz comments, and content, only from your network and only when you are logged in. However, in Google Buzz you can make your comments “private” or “public”. If people share or “like” these comments they could begin appearing in the search results. Again, if enough people are commenting then this could influence organic search results for the general public not just those logged in. The same SEO principles apply- find ways to get people talking about your company or web site. Organic Search Reputation Management is going to become even more important if Google Buzz material infiltrates listings for branded searches.

 

Google Buzz Mobile Implications:

Another feature of Google Buzz is the ability to use this service on your mobile phone. This in itself is not that exciting as you can use almost any web site on your phone at this point. But Google Buzz lets you share where you are with your friends, and any information you want to share as well. Let’s say you are stuck in traffic and post an update to your Buzz account, and hundreds of other people post similar comments, those comments could be valuable news for anyone conducting local search queries or using Google Maps.

 

If your site isn’t mobile friendly already then you are missing out on a larger trend than this discussion. But also make sure to cover all the Local SEO bases- make sure your company is listed in Google Maps. Comments already appear for business listings in Local Search results, Google Buzz will only increase this feature. Take advantage of building out your Local Business Profile with as much info as possible, including adding Google coupons if appropriate.

 

Conclusion:

Developments like this are what make SEO interesting and different for every company. As mentioned before Google Buzz may have minimal influence for some company’s SEO strategies. For others it may represent a huge opportunity. However the SEO Process in theory does not change. The first priorities in SEO are to optimize what you can control- tags, page copy, building out web assets, freshness, etc. This will never change. The next logical effort is to promote your site for link popularity...Google Buzz just is an extension of that effort. So not only are you now promoting your site for links you are promoting it for conversation. As far as how Google displays personalized results for each person, don’t lose your mind worrying about what you can’t control. With that said it will be important to monitor if/when Google Buzz material shows up in the general search results for those users not logged in to a Gmail account.

Redesigning your Site? Include SEO starting Day 1


Recently a partnering web development agency asked us for an outline of the role of the Web Designer and the role of the SEO in a new or re-design project so that we could better collaborate and plan potential projects. I realized that we address this question often but we did not have any documented outline of this symbiotic relationship.

In an ideal situation SEO will be part of the Web Development process from day one. And that is not just the perspective of an SEO agency looking for work. If you are going to address SEO for your web site why not incorporate it throughout the entire design process rather than launching the web site only to find a post-launch SEO audit tells you that you have to change your great new site design.

Including SEO early in the development process will benefit everyone involved:

· The SEO will be more successful

· The Web Designer will have fewer headaches

· The Client will save money…seriously

So how does SEO fit in with the web development process? Although every web design project has its own unique format the following are generally essential items in the process:

  • Site Hierarchy: What pages will exist on the site. Do you come up with the page hierarchy based off your old site, based off competitor’s sites, based off the web designer’s assumptions? SEO Keyword Research can help you identify which pages MUST exist on your site. If you want a ranking for a keyword in reality you need a page that discusses it. Why not identify your target audience through keyword research and then build your site around what your customers are looking for rather than the other way around. We have found that this collaboration can be an eye opening experience.
  • Site Navigation: So your main navigation will link to 5 pages. Okay, do those pages address keyword targets? Is there secondary navigation to ensure search engines can deep crawl your site? The main navigation is the directional interface for your users. Get this essential site feature correct before you launch rather than conducting and SEO analysis and having to change your whole look and feel later.
  • Wireframes: Even though you don’t have specific content included at this point SEO review can help guide the foundation of your web site. The wireframe dictates the overall template that will be used throughout your site.  Sure you can optimize individual pages all you want, but why not ensure every page on your site has an SEO friendly layout to begin with.
  • Design Comps: Ahh, all the text is embedded in images! There is nothing for a search engine to read. SEO Design recommendations are tough as the designer has specific skills and goals in mind and the SEO has specific goals. A good SEO understands a balance is needed and is skilled at adding complimentary SEO strategies without harming the excellent visual elements your designer is created. This is also a great opportunity to bring in a separate Usability expert!
  • Content Development: So you are ready to write your content. Do you know what search engines look for? Send your content to your SEO and get edits and enhancements BEFORE you get final approval from management or even your legal department. This is the definition of efficiency- never submit content to legal, get it approved, then get SEO edits, and resubmit to legal.
  • Implementation: At this point it will probably be up to the designers to implement the new web site. Why not provide the designers with all the SEO elements at the same time. They will thank you for it. Give them the SEO changes a week after the launch and they will not be happy.
  • Launch: Ready to launch your site? Make sure your social media elements are in place and send out a press release announcing the site launch and start building those links!

Any successful SEO campaign will require a good working relationship between the Site Marketer, the Web Designer, and the Search Engine Optimizer. If everyone understands the goals and are on the same page form the beginning you’ve accomplished one of the major SEO challenges.

Google and BING have been waging a PR battle surrounding "Real Time Search". What does this mean? Basically their ability to index Twitter results and include them in the Search Engine Results (SERPs). In theory this sounds great. Something happens and in the past you would quickly turn on the news to get the latest information. But does this translate when it comes to internet search? Some of the most searched for terms in 2009 included things like "Michael Jackson", "Twighlight", "Megan Fox" etc. I did not search for these terms at all, I can show you my Google History to prove it. I'm not saying I am better, just not part of the online majority that searches for "entertainment" type searches. With that said these appear to be the high volume type of searches that will include real time search results.

Another non-entertainment / name example relevant to today is a search for "Haiti" as there was an earthquake there yesterday. This is a topic that I would be interested in seeing breaking news. So here it is- a screenshot from Google for the term "haiti":

haiti-serp

So you can see the usual Google results, Wikipedia etc. Then half way down you see News and "Latest Results" which are the Twitter items. The scrolling nature of the Twitter results on Google is a nice feature showing this is an active topic that justifies up to the minute updates. In this case the Twitter results are powerful- see the American Red Cross promoting how to help people during this tragedy. So in this case there is true value in including Twitter results in the SERP. As long as search engines make a strong effort to evaluate what searches would benefit from Twitter results, and not just deliver them for every search because its the latest hot thing, then this could be a truly beneficial source of timely, relevant information. Let's hope we continue to see valuable contributors like the American Red Cross utilize Twitter and appear in search results and keep the entertainment and romur Twitter contributors out of the SERPs.

 

 

 

So it is that time of year again to start putting together 2009 "lists". We'll leave the best songs and movies to the entertainment world. But I always find it interesting to see what end of year posts other Online Marketers publish. There are plenty of 'best articles' and '2010 predictions' out there. So it seems a good time to just recap a few of the interesting things we saw and experienced here at UpWord in 2009:

  • SEO Popularity: We saw an increased "interest" in SEO. Not only from a sales perspective but even existing clients. I think this is due to a combination of the maturation of SEO as it becomes a standard line item in many company's budgets, but also the economy making people consider how they can control their SEM budgets. With this increased interest we have seen SEO opportunities grow in that clients are now becoming more open to SEO recommendations and more active in implementing those recommendations.
  • Personalized Search Results: This has been happening for some time now but we really saw personalization of results increase in 2009. Although this may make it hard to show clients where they rank (we focus more on traffic and conversion anyway), personalized results are good for the industry. As people have other options of finding information- facebook, rss readers, etc., it is good to see search engines continue to strive towards providing each one of us with the results we are looking for.
  • Market Share: Published figures from research companies finally put Google over 70% market share in the U.S. For most clients this has been the case as far as percentage of referrals for some time. We saw a nice increase in BING referrals after the initial launch followed by a plateau and drop, nice thing though is that the "drop" levels are still higher than the pre-launch levels. I could be wrong but just based off personal analysis it may appear Yahoo is losing more market share than the research companies are reporting?
  • Merging of SEO and SMO: Internally we have had many conversations on whether "social media" should be run by Search companies or departments. There are many synergies  but also there are different skills needed to manage both properly. Search engines have always had a sweet spot for ranking blogs, but in 2009 we saw an increase in non-traditional web content appearing in the SERPs- social media profiles, videos, news items, etc. As social media content continues to appear in the organic search results you will see more of a need to merge Social Media efforts with SEO efforts.
  • Size of Index vs. Freshness of Index: Google and Yahoo used to conduct a Press Release battle over who had more pages in their index. One day Google would say they had X billion then Yahoo would say X+1. Back and forth. Until finally they both stopped and correctly shifted the conversation to "quality of index". Always wondered if some sort of gentleman's agreement ended that PR battle. In 2009 we now have 3 players battling and they all within days of each other announced deals or inclusion of Facebook and Twitter results to improve the timeliness of the results. We'll see. Just because info is fresh doesn't always mean its good.
  • Paid Search Quality: Quality score has been around now long enough that it is not a new concept, so its good to see people realize the importance of SEO skills when managing SEM campaigns. Quality score is a good thing for SEM. To go off on a loosely related tangent as far as 'quality', I thought by now there would be a more well defined or even regulated Copyright policy, but we still see some ad copy get approved, some not, and some with "limited" approval when promoting or discussing other companies products.
  • Mobile Search: I have been hearing about how we would be using the internet on our cell phones since 1999-2000 when I worked in the dot-com boom/bubble/party. Its finally here. I think this year more than any other mobile internet really started its exponential growth curve not just in usage but in applications, ease of use, and quality of use.

There are many other things that we experienced in 2009- one being our new web site launching today! We've had a blog in the past but as UpWord continues its role as one of the more experienced independent SEO/M companies we will be spreading our knowledge more in 2010 through our blog, not to mention speaking engagements, and even SEO/M Training programs that we started in 2009.

-- Bob Cavilla, Managing Partner UpWord Search Marketing